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When deciding between several martial arts schools for her child, a parent will look to your online channels – and straight to where she can find reviews. Reviews can have a huge impact on generating leads and ultimately students for your school. Learn everything there is to know about negative online reviews and how to tackle them effectively.
Join David Walmsley, Social Media Strategist, as he breaks down:
- Where prospective students are reading your school reviews online
- Who should respond to bad reviews and how to turn a negative into a positive
- Why and how to move the conversation offline
- How your staff can learn from the experience and improve the customer experience
David Walmsley is Principal and Lead Strategist at the social media management agency, Social Victory. He works with businesses of all sizes to manage their online presence and grow their communities. Nominated for multiple national awards, his work with a vast array of publicly traded companies, charities and small to medium-sized businesses has given him a well-rounded approach to social media and online marketing.Online Event ChampionsWay email@example.com false 05/19/2016